Reference

Terms Conditions That Cover Your magnum888b Account

These terms set out what you can expect from us and what we ask of you when you open and use a magnum888b account.

Account eligibility depends on local lawApplies to all deposit and withdrawal activityTouch 'n Go eWallet, Boost, GrabPay coveredLast reviewed — check the date at the bottom of this pageContact support if any clause is unclear
magnum888b Terms Conditions That Cover Your magnum888b Account
ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Account Data

Compliance with these terms runs alongside how we handle the data tied to your account. We collect only what is needed to verify your identity, process your Touch 'n Go eWallet or Boost transactions, and maintain an accurate account record. Data is retained for as long as your account is active and for any period required under applicable law after closure. You can request a copy of the data we hold or ask us to correct inaccurate records by contacting support through live chat or email.

Data Handling

Account data — name, contact details, payment wallet references — is stored securely and used only for account operation, identity checks, and transaction processing as outlined in these terms.

Cookie Use

We use session cookies to keep you logged into your account across pages and to remember your preferred deposit method, whether that is GrabPay, Boost, or another wallet you have used before.

Account Security

Each login is verified via a one-time PIN sent to your registered mobile number. Never share this code. If you suspect unauthorised access, contact support immediately to freeze the account.

Retention and Deletion

You may request account closure at any time. Once closed, your transaction history is retained for the period required by applicable law, after which personal data is deleted from active systems.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a specific clause is unclear, or you believe your account has been actioned incorrectly under these terms, reach out through the channels below. Our support team can clarify policy language, escalate disputes, or walk you through the account-closure process. We aim to acknowledge every query and route it to the right person promptly.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe the specific clause or account action you want to query and our team will respond in the same window.

Email Support

Send a written query to our support email if you need a documented record of the response. Include your account username and the clause reference so we can address it specifically.

Account Help Centre

The in-platform help section lists common terms queries, account-restriction reasons, and the steps to raise a formal dispute if you believe a ruling under these terms was applied incorrectly.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to real account situations. If your question is not covered here, live chat is the quickest route to a specific answer.

Yes. Every transaction you initiate through Touch 'n Go eWallet, Boost, or GrabPay is governed by these terms. By submitting a payment instruction, you confirm you are authorised to use that wallet.

We may update these terms at any time. The revised version is posted on this page with an updated date. Continuing to use the platform after that date means you accept the changes.

We may restrict, suspend, or permanently close an account found to be in breach. Any pending withdrawal may be held pending a review. You will be notified via your registered contact details.

Send a written request through our support email, including your account username. We will confirm receipt and provide your data within the timeframe required under applicable local law.

The same terms apply across Malaysia. Access and eligibility depend on whether use is permitted under the local law applicable to your specific location at the time of access.

Contact our support team via live chat or email and request account closure. We will process the request, settle any verified balance, and confirm closure in writing to your registered email.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.